Hilton Grand Vacations has recently begun reaching out to its owners with an interesting opportunity to start using a beta version of a new vacation planning tool that leverages personalized artificial intelligence.
The company is inviting select owners to participate in a beta test for a new website feature named “Personalized Intelligence Picks”. This initiative aims to enhance the user experience by offering tailored resort recommendations.
What To Expect
How to Join the Beta Test
Joining the beta test is straightforward and can be completed in a few simple steps. HGV owners that receive the invitation email can click the “Get Started” link in the invitation email, which will guide them through a tutorial to activate the Personalized Intelligence Picks feature. Within two weeks, members will start seeing tailored recommendations when using the Find a Vacation tool on the HGV website.
Our team has opted to join the beta test, and we will report back in the following weeks to share new details regarding how this new vacation planning tool might work, and how to best use this new feature.
Aggregating Owner Feedback
HGV is allowing this preview of the Personalized Intelligence Picks to collect owners’ insights and will be collecting feedback on the feature later this year, as more and more owners get to experience it. Participants will receive a brief survey via email to share their experience with the Personalized Intelligence Picks feature.
This feedback will cover aspects like what members liked, what didn’t work as expected, and any suggestions for improvement. It’s a rare moment in the timeshare industry where a developer is actively seeking input from their owners to design a new feature for them, let’s take advantage of it!
The Future of Vacation Planning Tools
The introduction of this new feature shows that Hilton Grand Vacations is committed to enhancing the vacation planning process for its owners. By inviting select owners to beta test the Personalized Intelligence Picks feature, HGV is taking a welcomed step towards creating a more simple and personalized booking experience.
This initiative not only provides immediate benefits to participants but also allows them to contribute to the future development of HGV’s tools. HGV owners who are interested in previewing this new vacation planning tool, and having a chance to shape the future of their vacation planning tools should keep an eye on their inbox for an invitation email!
Learn More About Hilton Timeshare Resales
Hilton really does offer a unique vacation club with a lot to learn about. If you’d like to continue learning with us, you can read our vast collection of Hilton timeshare articles that walk you through using your timeshare like a pro, understanding the finer points of the booking system, and keep you up to date with any new developments.
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