Hilton Grand Vacations (HGV) continues to streamline its online member services by integrating the operations of its recently acquired Embarc Resorts brand. For members of both communities, this transition reflects Hilton’s broader effort to consolidate platforms, simplify access, and enhance usability.
This article outlines the steps Hilton is taking to integrate Embarc Resorts into its member website and how this will impact current and future members.
Transitioning to the Hilton Club Platform
Member.EmbarcResorts.com, will officially sunset on February 25, 2025. Starting from this date, as stated on the HGV website:
Embarc Member.EmbarcResorts.com will sunset on February 25, 2025. Starting this day, Embarc Members will be redirected to Club.HiltonGrandVacations.com for all their membership needs.
Hilton Grand Vacations WebsiteBy transitioning to the central Club Hilton Grand Vacations platform, members will gain access to one comprehensive system for managing reservations, exploring destinations, and accessing exclusive member benefits.
What This Means for Existing Members
For members of the former Embarc Resorts, this change marks a significant shift. While the core features of their membership will remain intact, the integration offers some new opportunities:
- Enhanced Accessibility: Using the Club Hilton Grand Vacations platform, members will now manage their reservations and explore vacation options alongside Hilton’s broader network of properties.
- Streamlined Management: By consolidating onto a single platform, members will have one login and dashboard for tracking points usage, making payments, and managing vacations.
- Expanded Benefits: Rolling into Hilton’s robust system could provide future access to more destinations, but the announcement has not yet revealed whether Hilton will be fully integrating Embarc into their HGV Max product, or making these resort available to current HGV owners.
The changeover aims to make vacation planning more convenient while adding a layer of consistency across the HGV portfolio.
Understanding the Timeline and Next Steps
To ensure a smooth transition, Hilton has planned the migration with clarity and transparency.
- Last Day of Member.EmbarcResorts.com: The current site will officially cease operations on February 25th, 2025.
- Club.HiltonGrandVacations.com: Starting on February 25th, 2025, Embarc members will be redirected to the Hilton Grand Vacations Club website for account management.
- Member Notifications: Hilton has already begun notifying members and will continue outreach through 2025 to ensure users are prepared for the change.
Members are encouraged to familiarize themselves with the Hilton Grand Vacations platform in advance. Tutorials and customer support will be available to assist with the transition.
Opportunities Created by Integration
The integration of the two systems does more than simplify management for existing members. It creates opportunities for Hilton Grand Vacations to strengthen its brand and value proposition:
- The addition of sought-after, boutique-style destinations under the former Embarc collection expands Hilton’s appeal to a broader audience.
- Uniformity in reservation systems allows for a possibly larger resort network to function more cohesively if later joined together.
For vacation-goers, these collective changes mean more destinations to explore and a more straightforward booking process.
Final Thoughts
While the integrations of Embarc Resorts into the Hilton Grand Vacations system has been years in the making, this huge step forward is sure to excite many Embarc and Hilton owners for the possibility of further integration between the two brands.
For existing members of Embarc Resorts, the February 2025 update will provide a unified way to plan and manage vacations. Whether you’re a Hilton Grand Vacations or Embarc Resortse owners, this move highlights Hilton’s intention to foster Embarc Resorts as one of the top-tier resort collections in their expanding resort portfolio. Exciting times!